US Privacy Notice
LAST UPDATED NOVEMBER 2026
Open Technology Services US Inc. — Privacy Notice
This privacy notice explains how Open Technology Services US Inc. (“Open”, “we”, “us”) collects, uses and shares personal information when you visit opengroup.com or get in touch with us about our services in the United States.
Open provides technology services to insurers and brands. We don’t sell, arrange or advise on insurance in the United States, so we don’t collect the kind of information an insurer would, such as claims or underwriting details.
Information we collect
We collect only what we need to respond to you and run our website:
- Information you give us, such as your name, work email, company and message when you fill in our contact form or write to us.
- Business contact details for people at the companies we work with or talk to, such as clients, prospective clients and suppliers.
- Device and usage information, such as your IP address, browser type and the pages you visit, collected through cookies and similar technologies.
- Job applications, if you apply to work with us.
How we use it
- To answer your enquiries and provide our services.
- To manage our relationships with clients, partners and suppliers.
- To run, secure and improve our website.
- To send you updates about Open, where you’ve agreed to receive them. You can unsubscribe at any time.
- To consider job applications.
- To meet our legal obligations and protect our rights.
Cookies
We use cookies that are needed for the website to work and, if you agree, cookies that help us understand how the site is used. You can change your choices at any time through the cookie settings on our website or in your browser.
Who we share it with
We don’t sell your personal information, and we don’t share it for cross-context behavioral advertising. We share it only:
- with other companies in the Open group, to provide our services and run our business;
- with service providers who help us run our website and business, such as hosting, email and customer support providers, under contracts that limit how they use it;
- with professional advisers, such as lawyers and accountants;
- where the law requires it, or to protect our rights or the safety of others; or
- as part of a sale, merger or reorganization of our business.
Where it’s held
Open operates in Australia, New Zealand, the United Kingdom and the United States, and our service providers may hold information in other countries. Wherever your information is held, we protect it in line with this notice.
How we keep it safe
We use technical and organizational measures to protect personal information from loss, misuse and unauthorized access. We keep it only for as long as we need it for the purposes above, or as the law requires.
Your rights
Depending on the state you live in, you may have the right to know what personal information we hold about you, to get a copy of it, to correct it, to delete it, and to opt out of certain uses. We won’t treat you differently for using these rights. To make a request, contact us. We may need to confirm your identity before we act on it, and you can ask someone to make a request for you.
Children
Our website and services are for businesses and aren’t directed at children under 13. We don’t knowingly collect their personal information.
Changes to this notice
We may update this notice from time to time, for example when we begin offering more services in the United States. We’ll post the updated version here with a new date.
Contact us
If you have a question about this notice or how we handle your information, contact us.