Insurance safety harness
Five independent layers of guardrails, monitoring and evaluation around every LLM.
Context aware
Answers grounded in the customer's quote, cover and how far they've got.
Explainable, auditable
Every answer traced to its source.
Compliance Risk Index™
The AI Compliance Risk Index: our benchmark for regulatory risk.
Companion guides your customers from quote to purchase
Reduce drop-off in your sales funnel
Today, customers leave your site to find answers to their questions. With Companion they stay with you, feeling supported, informed and ready to buy.
Increase customer trust and loyalty
Clear answers grounded in the actual cover build the confidence customers remember at renewal.
Accelerate digital channel adoption
When customers get real help online, digital stops being the channel they tolerate and becomes the one they prefer.
Help your customers get the most from their insurance
Open Companion is your out-of-the-box AI solution.
Natively in the Open platform
Companion is built into the Open platform, so it can guide your customers from quote to purchase from launch.
Yes, windscreen cover is included with no excess.
Embedded into your experience
Drop Companion into the site and app you already run with a few lines of code, in your brand.
Licensed
Runs under Open's licences in Australia, New Zealand and the UK, and explains cover without giving advice.
Multi-modal
Customers can engage through messaging, voice or both.
Customisable
Match your brand's personality and tone of voice perfectly.
InfoSec
Fully auditable and built to Open's enterprise-grade security standards.
Safety by design
Companion is part of Open Agentic, and every conversation is protected by our AI Safety Harness: five independent layers of safety engineered for the security and compliance posture insurance demands.
Companion
Yes, comprehensive cover includes windscreen damage with no excess.
- Factual accuracy
- Advice boundary
- Brand safety
- On-topic
- Safe language