Open Agentic
Insurance distribution for the age of agents
Sell and service through AI agents, with people accountable for the decisions that matter.
Our view
Insurance will be the first thing people hand to AI
AI is taking on financial decisions in five stages, from helping a person to acting for them. Insurance is a chore people would rather hand over, so we expect it to move through these stages faster than anything else. From stage 3, the roles reverse.
Read the research
Levels adapted from the autonomy spectrum in The Mills Review, FCA, July 2026.
Human as operator
AI supports on demand
Human as collaborator
Human and AI plan and act together
The market todayHuman as consultant
AI leads, human gives guidance
Human as approver
AI acts, human signs off key steps
Where HumanApproved worksHuman as observer
AI executes, human monitors
Sell through AI agents, with the customer's approval
HumanApproved shows each customer exactly what their AI agent is about to buy, gets their approval, and gives you a signed record, linked to the quote.
- 1
Payment pauses
An AI agent reaches your payment page. The purchase is held and the agent is handed an approval link. Nothing is paid or bound.
- 2
Your customer sees the disclosures
The cover, the key exclusions and your terms, on a page in your brand.
- 3
Your customer confirms their answers and approves
They see every answer their AI agent gave and confirm it before anything is bound, then approve with a one-time code to the mobile number on the quote. The page is built to keep AI agents out.
- 4
You hold a signed record
What your customer saw, what they approved and when, tied to the quote. The AI agent completes the sale.
Open Companion
An always-on insurance guide for every customer
Customers ask about cover in their own words. Companion explains it and answers their questions, without giving advice, and guides them to a quote, at any hour.
- Explains cover in plain languageVoice or chat, grounded in your own product wording.
- Guides customers through their quoteIt knows the options in front of them and how far they've got, so its help fits their quote.
- Licensed, easy to embedRuns under Open's licences in Australia, New Zealand and the UK, inside your site and app, in your brand.
The Open Agentic suite
HumanApproved
Put AI agents in front of customers, with accountable people approving the decisions that matter.
Explore HumanApprovedOpen Companion
A voice and chat assistant that explains cover in plain language and guides customers through their quote.
Explore CompanionAI Platform integration
Your products inside ChatGPT, Claude and other assistants, connected through MCP to live pricing.
Explore integrationsAI Safety Harness
Five layers of safety, monitoring and compliance around every model.
Explore the harness
