Open is for builders

Help everyone get the most from their insurance. We're using AI to give every customer a better price, cover that fits and help whenever they need it, and we need builders to do it.

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Why Open, why now

We want everyone to get the most from their insurance

For a hundred years, insurance has been priced on averages, sold on jargon and serviced on hold. AI changes that: it lets every customer get a better price, cover that fits, and clear answers whenever they need them. We're building it so that happens safely, with people accountable for the decisions that matter.

What you'll build

Distribution infrastructure

Powerful infrastructure that's simple to implement, so any brand, app or agent can quote, sell and service insurance.

Safe selling through agents

AI products like HumanApproved that make selling insurance through AI agents a reality for insurers, and safe for their customers.

Pricing and analytics

Pricing and analytics programs that get customers a fairer price and cover that fits them.

Clear, accessible insurance

AI and deep regulatory understanding that help every customer understand what they're buying, whatever their channel, language or needs.

Where you could work

Insurance partnerships

Work with leading insurers to bring their products to more customers, shaping how each one is presented, priced and serviced so customers understand and value it.

Data

Work with large datasets to sharpen pricing and risk selection and improve the customer experience.

Product and design

Make insurance easy to buy and use. Build user-first digital experiences that turn complex choices into clear, confident moments.

Engineering

Build the backbone of our platform. Create scalable, reliable systems that power smarter insurance for millions of customers.

AI engineering

Bring the next generation of insurance experiences to life. Design, build and deploy AI products that improve customer outcomes.

Operations

Be the engine of our customer experience. Solve real problems in real time, supporting customers and partners.

Strategic growth partnerships

Expand our impact. Win and grow partnerships that help more customers, in more places, get the most from their insurance.

Join an award-winning company

Top startup AustraliaAFR Fast 100SmartCompany Smart 50 2021Deloitte Fast50Global InsurTech 100Defiant Ones, Pause FestGood Design AwardsInsurTech, FinTech Australia

What we offer

We want people to thrive at Open, and we believe you do your best work when you feel your best. Here are just a few benefits we're proud to provide our team.

Business ownership through ESOP

Our Employee Share Options Plan lets everyone be a shareholder in our company and means we're all invested in Open's success.

Personal development allowance

Prioritise your growth and wellness. Use this allowance however you want, from a gym membership to a cooking class or professional coaching, whatever matters most to you.

Parental leave

A lot of us have families, of all shapes and sizes. We welcome new additions to your family with 18 weeks of paid parental leave for primary caregivers and four weeks for secondary caregivers.

Wellbeing support

Get access to health and wellbeing resources 24/7 and specialist coaching through our Employee Assistance Program.

Continuous learning

We promote people throughout the year, run structured learning programs and support individual development, so you can keep growing your skills and your career.

Diversity, equity and inclusion

Diverse teams solve hard problems better, so we build diversity, equity and inclusion (DEI) into how we hire, review and promote.

What this means at Open:

  • Connecting DEI to recruitment, performance, engagement, wellbeing and retention initiatives
  • Growing inclusive leadership capabilities in our hiring managers
  • Identifying communities that need support as we grow
  • Training so everyone at Open can be an ally and a culture champion

Our four values and the eight behaviours behind them

Our values come to life in how we work

Values say what we care about; behaviours say what we do. Every hire, piece of feedback, review and promotion is built on them.

Ultimately, this is about building a culture that wins.

01

Always open

Diversity and honesty make the solutions better.

Diverse views only help if they reach the decision. Say the true thing and seek out people who'll prove you wrong.

Turn it over for the behaviours behind it.

01 · Always open

Honesty

Raise hard things early, including with leaders. Give feedback in real time, and disagree openly before committing.

Curiosity

Seek out the views most likely to change your mind, especially customers'. Change your position when the evidence says so.

Not for you if you'd rather keep the peace than tell the truth.

01 / 04

One bar. Everywhere.

Hiring

Every interview tests all eight behaviours with real examples.

Feedback

We name the behaviour when we see it, every day.

Reviews

Twice a year, each behaviour is rated with evidence.

Promotions

Results and behaviours both count, every time.

Insurance has had a hundred years of reasons not to change. Open is the reason it does.

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